Digital Transformation + Product Platform Overhaul
project
Fast food chain with 76 outlets across the country.
Worked with the leadership team to define a holistic operational strategy and overhaul its technology
platform to streamline operations, deliver cost efficiencies and improve customer experience.
Challenges
Manual Operations
- EoD reconciliation
- Food cost calculation
- Purchase reconciliation
- Inventory management
- Vendor management
- Customer refunds
- Complaints management
Solution
Process Automation
- Digital Platform Overhaul
- POS + Inventory Management Upgrade
- Real-time Sales and Inventory Reporting
Our Work
Impact
Operational Efficiency = Growth
- Reduced Cost to Service by 15%
- Increased Conversion 2.5% to 4.6%
- Reduced Food Cost by 2.8%
Incremental Profit of $2M annually
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recent work
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